Abstract: The number one thing CEOs are focusing on is customer experience. This goes beyond user experience. In today's environment organizations are building software faster, but still building things that customers don't want to use. Organizations need an approach to creatively solve problems or go after opportunities. Design Thinking is that approach.
In this session Kupe will share his experience and insights on how you and your team can thrive at the intersection of critical thinking and design thinking.
The outputs of Design will provide you the guidance and information your team needs to define your backlog. When Design Thinking and Critical Thinking is happening in organizations we see limited resources being utilized on initiatives which provide the greatest business outcomes. Design Thinking is an innovative approach to get your team in that high performing mode.
Experience problem solving in a different way (starting with the customer experience). Learn by doing and see design and critical thinking in action.
Learning Outcomes: - - What is Design Thinking
- - Myth bust the thought that Design Thinking is just innovation and creativity wrapped in new package
- - Learn some easy tips to be more visual
- - See how you and your team can add value to their organizations by utilizing Design Thinking
- - Learn what critical thinking skills are necessary for effective Design Thinking
