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Thursday, July 28 • 9:00am - 10:15am
The Empathetic Engineer: Shifting from output to impact (Susan Johnston, Shawn Button)

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Limited Capacity seats available

Abstract:
The stereotype of engineers and technical professionals as inarticulate, socially inept geniuses inventing problems to solve is unkind and inaccurate. Yet the Dilbert image persists. So do jokes like the one about the engineer sentenced to death on the guillotine, who watches the instrument of death malfunction, then tells the operators how to fix it.
Why do people make fun of engineers? Do people wired and trained to analyze and solve problems and focus on the mechanics of a situation frustrate those whose brains are wired differently? And how does their way of dealing with individuals and interactions - that first value of the Agile Manifesto - sometimes get in the way of team collaboration and productivity?
In this interactive session, we'll show a little empathy for engineers and other analytical folk whose neurological wiring makes them seem different from the rest of humanity. We'll also explore how those with the engineering mindset can develop their own empathy and consciously adopt behaviours that amplify their value to their teams and organizations, make them more effective leaders - and make their own lives easier by positioning themselves for understanding.
Join Shawn, a long time developer, and Sue, a coach and communication specialist, in a lively exploration of what can happen when engineers and technical professionals shift their mindset from solving problems to creating impact.
Learning Outcomes:
  • People will leave this session with an appreciation of
  • How to make your ideas meaningful to others by taking their perspective
  • How shifting your language from "What?" to "So What?" helps people connect the dots
  • Why giving up the need to be smart may be the smartest thing you ever do
  • Techniques you can use to take someone else's perspective.
Attachments:

Speakers
avatar for Shawn Button

Shawn Button

Agile Coach, Leanintuit
Shawn is an expert in Agile development practices and Agile/Lean Coach, with the proven ability to help individuals, teams, and enterprises adopt better ways of working. Shawn has found that Agile and Lean are most effective when they are based in trust and respect for the people doing the work. He believes that we are in the first stages of a revolution that will someday result in a new work norm, where people are universally valued, empowered... Read More →
avatar for Susan Johnston

Susan Johnston

Coach and Trainer, It's Understood / Leanintuit
I help you talk so people listen, listen so people talk and change the world one conversation at a time. A professional coach and trainer, my specialty is interaction at work, particularly as it applies to workplace change. | | I enjoy helping technical people learn the skills of coaching and facilitation that will make them more effective at work. (My learning programs are accredited by ICAgile.) | | Based in Waterloo, Ontario, I'm... Read More →



Thursday July 28, 2016 9:00am - 10:15am
Centennial 4

Attendees (77)