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Tuesday, July 26 • 2:45pm - 3:15pm
Things Are Broken: A Case Study In Moving Tooooooooooo Fast (Chris Murman) POPULAR

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Abstract:
"Move fast and break things." -- Mark Zuckerberg
He made that quote famous years ago, and it lit a fire under many in the sect of software I work in. Mobile development is no longer a hobby for companies today, and in that world speed is the key. If you can't innovate and change fast enough, you'll get left in the dust. Which is why we embrace the principle of "welcoming changing requirements, even late in development." You could say we have laid out the welcome mat and left the door unlocked for that one. It's allowed the company to grow immensely, and partnered with our parent company Ogilvy we have accomplished some amazing things.
It's also caused some challenges for our teams internally, and forced us to ask some tough questions. Teams felt the whiplash of this pace, and our clients started finding the loose nature they signed up for to be a bit of a burden. Change has a cost, and we weren't taking the time to understand it before the bill came due.
I would like to take everyone through some of my learnings as the agile coach at Bottle Rocket over the last 3 years. Regardless of the kind of change our companies need -- whether they be on individual teams or organizationally -- there are ways we can welcome change in a better way. Some of the topics I'll cover are:
• Measuring change: How value-stream mapping gave us the right kind of information to improve how we work.
• Embracing simplicity: How we embraced the right kind of lean principles as a result.
• Understanding swarming better: You can't simply throw people at the problem.
• Knowing what to do with the word "scope": Expectations are everything with requirements and time tables.
• Working hand-in-hand with business: Don't assume outside stakeholders understand what you are doing.
• Seeing dependencies better: Do you really know what it takes to begin your next feature?
By no means are we a finished product, but I hope you'll join me in seeing how we are starting to work smarter instead of harder.
Lessons Learned from Your Experience:
  • • I learned that you can, indeed, move too fast as a team.
  • • I learned the many ways it can impact the quality of work.
  • • I learned that team happiness may not necessarily be the best indicator of work product quality.
  • • I learned that speeding up actually slows down communication.
  • • Finally, I learned that the best way to communicate this to key stakeholders is with measurable data.
Attachments:

Speakers
avatar for Chris Murman

Chris Murman

Change Agent, ThoughtWorks
Chris' first job out out of college was the weekend sports anchor at an NBC affiliate. If he had only known what was in store for his career! Interestingly enough, he still loves telling the stories of others around him every day. Each interaction is an opportunity to learn what made you unique, and understand where you came from. Chris thinks if you got to know each other more on a personal level, it would make the tough conversations easier to... Read More →


Tuesday July 26, 2016 2:45pm - 3:15pm
Kennesaw